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How can I connect to a heat network?

Local heating is an alternative to the heating system in your house. If there is already a heating network in your neighbourhood, you will certainly have many questions before a possible connection. We advise and accompany you in this process.

Connection procedure

  • Submission of a connection application by the prospective customer
  • On-site visit by LuxEnergie to determine the course of the connecting road and, if necessary, to draw up a free estimate of the connection costs
  • Drawing up a heat supply contract between LuxEnergie and the customer
  • Connection to the district heat network carried out by LuxEnergie
  • Installation and primary connection of the heat transfer station by LuxEnergie
  • Connection and possible modifications by the customer or his installer to the customer’s heat distribution system to the heat transfer station
  • Submission of an application for commissioning by the customer or his installer
  • Commissioning by LuxEnergie

Manuals and forms

Technical connection conditions

  • > 70 kW
    Fr
  • < 70 kW
    Fr

Requests

  • Connection request
    Fr
  • Request for commissioning
    Fr
  • Request for changing owner/contractant/customer
    Fr

Instructions

  • Assembly instruction transfer station
    Fr
FAQ

Frequently asked questions

  • Connection to the district heating system requires the following steps tob e completed:

    • Submission of a connection application by the prospective customer
    • On-site visit by LuxEnergie to determine the course of the connecting road and, if necessary, to draw up a free estimate of the connection costs
    • Drawing up a heat supply contract between LuxEnergie and the customer, in which the modalities (price, performance, term, etc.) are defined
    • Connection to the district heat network carried out by LuxEnergie
    • Installation and primary connection of the heat transfer station by LuxEnergie
    • Connection and possible modifications by the customer or his installer to the customer’s heat distribution system to the heat transfer station
    • Submission of an application for commissioning by the customer or his installer
    • Commissioning by LuxEnergie

  • Only the existing boiler system will be replaced by the heat transfer station for district heating. The heat distribution in the building remains the same. By removing the existing boiler plant, you gain additional space.

  • The costs for the connection, the so-called “connection fees”, depend on the scope of the work to be carried out (network, transfer station). These are one-off charges payable at the start of the contract and are subject to VAT at 17%.

  • Contact our emergency service at 22 54 74-1. They will take care of the malfunction as soon as possible.